OpenContact

Connect / Klaviyo and Salesforce

Klaviyo+Salesforce

Klaviyo and Salesforce integration

OpenContact sits between Klaviyo and Salesforce. Capture a contact once, send it to either or both, and keep opt-outs in step.

Connect Klaviyo and Salesforce

What each tool can do

ToolConnect withCapabilities
KlaviyoPrivate API keySend, Import, Suppression
SalesforceOAuthSend, Import, Suppression

Set it up

  1. Connect Klaviyo. Use Private API key. Setup guide.
  2. Connect Salesforce. Use OAuth. Setup guide.
  3. Import your Klaviyo contacts into OpenContact, so there is one record per person.
  4. Create a sync rule. Pick a trigger, add Klaviyo and Salesforce as destinations, and map the fields.
  5. Dry-run it. See which destinations match and which fields would be sent, then switch the rule on.

Good to know

Salesforce

Salesforce requires a Last Name on new Contacts; if a contact has none, OpenContact uses the email so the record still saves. Imports read the standard Contact object.

Questions

Does OpenContact sync unsubscribes between Klaviyo and Salesforce?

Yes. When Klaviyo or Salesforce reports an unsubscribe, bounce or spam complaint, OpenContact records it and passes it to the destinations your rules select.

Do I need a CSV to move contacts between Klaviyo and Salesforce?

No. Import contacts from one tool into OpenContact, then send them to the other with a sync rule. To move a whole list, use list migration.

Does connecting Klaviyo and Salesforce cost extra?

Both tools bill you separately. OpenContact plans are priced by limits, and every plan includes all integrations. See pricing.

Related

Klaviyo integration · Salesforce integration · Sync rules · Suppression sync · All pairings